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Enhanced Lead Management Workflow
A health insurance major with a vast network was troubled with poor customer satisfaction levels and low market penetration.
Client:
A leading health insurance provider in India.
Challenge:
The insurance firm wanted to expand its provider network and increase market penetration.
Latlong’s Solution:
Latlong helped customer identify gaps in provider network, by juxtaposing end-user locations and provider network location. For this activity, Latlong’s geo-coding API and Latlong Aaloka were used across customer’s hospital, pharmacy and diagnostic centre networks.
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